Our contact details
Name: Lisa Britten Address: Westmead, Coopers Hill Road, South Nutfield, Redhill, RH1 5PL
Phone Number:07879401021
E-mail: lisa@securedogwalkingfieldsurrey.com
We currently collect and process the following information:
- Personal identifiers, contacts, and characteristics (for example, name and contact details)
- Bank details for refunds (if required)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- You have enquired about the services we provide
- You have booked to use our services
We also receive personal information indirectly, from the following sources in the following scenarios:
- Facebook enquiries
We use the information that you have given us to respond to your enquiry. Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a)You can remove your consent at any time. You can do this by contacting Lisa Britten (tel no – 07879401021 or email lisa@securedogwalkingfieldsurrey.com)
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored. We keep contact information for an unlimited time until told otherwise from you. If requested from you, we will then dispose your information by deleting your contact information from our devices and admin system.
Your data protection rights
Under data protection law, you have rights including:Your right of access - You have the right to ask us for copies of your personal information. our right to rectification You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. Your right to object to processing- You have the the right to object to the processing of your personal information in certain circumstances. Your right to data portability- You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at lisa@securedogwalkingfieldsurrey.com if you wish to make a request or postal address; Westmead, Coopers Hill Road, South Nutfield, Redhill, RH1 5PL
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Lisa Britten, telephone no; 07879401021 or email lisa@securedogwalkingfieldsurrey.com
You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow heshire SK9 5AF Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk
